3 docs tagged with "Sla"

Creates an SLA definition (contract_sla): a timer that tracks service commitments

Action types, flow logic, and patterns for ServiceNow WFA flows. Covers record operations, communication actions, approvals, tasks, attachments, control flow, and complete flow patterns.

Comprehensive guide for creating and editing ServiceNow Workflow Automation (WFA) flows using the Fluent SDK. Covers Flow Designer flows including triggers, actions, flow logic, data pills, approvals, and service catalog integration. Use this when implementing event-driven automation, scheduled tasks, approval workflows, or any WFA component.