Configuring External Services Guide
Guide for configuring external LDAP directory connections in ServiceNow, including LDAP Server Configs (ldapserverconfig) and LDAP Server URLs (ldapserverurl) for failover and load balancing. Use when the user mentions LDAP server configuration, directory servers, Active Directory, OpenLDAP, LDAP failover, or LDAP SSL. For LDAP data imports (staging tables, data sources, transform maps), use the importing-data skill instead. Supported in SDK 4.2.0+.