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2 docs tagged with "change_request"

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Change Risk Assessment Guide

Guide for creating ServiceNow Change Risk Assessments (changeriskasmt) using the Fluent API. A risk assessment evaluates change requests to determine a risk level (high, moderate, or low) based on scored questions and configurable thresholds.

RiskAssessment

Creates a ServiceNow change risk assessment definition (changeriskasmt) together with its risk thresholds (changeriskasmtthreshold), categories (asmtmetriccategory), and questions/metrics (asmtmetric) as a single nested entity. The plugin wires the metric_type, category, and assessment foreign keys automatically from the nesting structure.