2 docs tagged with "AiAgent"

Configure an AI Agent record. AI Agents are intelligent agents that execute tools,

Build and configure ServiceNow AI Agents and AI Agentic Workflows using the Fluent SDK. AI Agents perform tasks with tools (CRUD, script, OOB, reference-based), while AI Agentic Workflows orchestrate multiple agents as a team. This guide covers end-to-end creation: authentication, tool configuration, instructions authoring, triggers, ACL deployment, and editing existing agents. Requires SDK 4.4.0 or higher.