2 docs tagged with "triggers"

Build and configure ServiceNow AI Agents and AI Agentic Workflows using the Fluent SDK. AI Agents perform tasks with tools (CRUD, script, OOB, reference-based), while AI Agentic Workflows orchestrate multiple agents as a team. This guide covers end-to-end creation: authentication, tool configuration, instructions authoring, triggers, ACL deployment, and editing existing agents. Requires SDK 4.4.0 or higher.

This document covers playbook features the Fluent SDK doesn't yet support. For each limitation you'll find what works, what doesn't, and what needs to be handled directly in Workflow Studio. Whenever a limitation applies, see Handling Unsupported Features at the bottom — it covers how to look up the playbook and provide a direct Workflow Studio link.