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Assessment & Survey Guide

Guide for creating ServiceNow Assessments and Surveys (asmtmetrictype) using the Fluent API. Surveys collect user feedback through simple, unscored questionnaires; assessments evaluate, score, and rank assessable records with weighted and normalized results. Both share the same nested structure: type → categories → metrics → definitions. This framework only defines the survey/assessment and its in-platform delivery (a generated instance in the recipient's assessment queue) — it does not email a survey link or send a notification, so to send, email, or notify a recipient you must pair it with an Email Notification.