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2 docs tagged with "generative ai"

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AI Skills Guide

Create and configure AI Skills using the NowAssistSkillConfig API in the Fluent SDK. Skills use configured prompts to generate AI responses from an LLM, optionally enriched by inputs and tools (script, inline script, web search, subflows, flow actions, decision branches). This guide covers skill structure, inputs, prompts, deployment, and naming conventions. Requires SDK 4.6.0 or higher.

NowAssistSkillConfig

Branding note: "Now Assist" has been rebranded to "ServiceNow Otto." These names refer to the same product. All technical identifiers (table names, field names, string literals like "Now Assist Panel", nowassistdeployment) remain unchanged — use them exactly as-is in code.