3 docs tagged with "flow-action"

Built-in action steps for use inside a Flow or Subflow via wfa.action().

Complete reference for configuring tools in NowAssist / GenAI Skills. Tools fetch or manipulate data before prompt processing — use them when a skill needs data beyond user inputs, such as querying records, searching the web, running business logic, or integrating with flows.

Action types, flow logic, and patterns for ServiceNow WFA flows. Covers record operations, communication actions, approvals, tasks, attachments, control flow, and complete flow patterns.