Complete reference for configuring tools in NowAssist / GenAI Skills. Tools fetch or manipulate data before prompt processing — use them when a skill needs data beyond user inputs, such as querying records, searching the web, running business logic, or integrating with flows.
An activity is a single step inside a playbook lane — present a form to a user, send an email, update a record,
Conceptual guide for understanding how the Playbook DSL works, including execution ordering, decision branching, and common errors. For API signatures, interfaces, and type definitions see playbook-api.md.
Recipes for the most common playbook shapes — simple single-lane workflows, multi-lane sequential and parallel layouts, and decision-driven branching (including chained decisions and stage-level routing between lanes). Each pattern is shown end-to-end so it can be copied as a starting point. For activity and lane reference material see playbook-activities-guide and playbook-lanes-guide.