Building AI Agents — Tools Guide
Configure and select tools for ServiceNow AI Agents and AI Agentic Workflows using the Fluent SDK. Covers tool types (CRUD, script, OOB, reference-based, RAG), tool discovery, execution mode, output transformation, and multi-tool composition patterns.
Creating Workspaces Guide
Guide for creating ServiceNow Workspaces -- complete out-of-the-box solutions for managing business entities through standardized CRUD workflows. A workspace automatically generates a dashboard page, list management views, and detailed forms following ServiceNow's standard UX patterns.