ReferenceVariable

Creates a reference lookup variable for service catalog forms. Use when users need to select a record from another table (e.g., a user, group, or configuration item) via a searchable lookup field. Add a ReferenceVariable to a CatalogItem or VariableSet via the variables property.

Signature

ReferenceVariable(config)

Parameters

config

ReferenceVariableType<keyof Tables, string | ExplicitKey<string> | Record<keyof Tables>>

Configuration for the reference variable including:

Properties:

• question (required): string

• referenceTable (required): RefTable Table that is being referenced by this variable

• active (optional): boolean

• alwaysExpand (optional): boolean Always expand

• attributes (optional): string Attributes of the variable

• category (optional): string Category

• conversationalLabel (optional): string

• createRoles (optional): (string | Role)[]

• defaultValue (optional): string | Type

• deliveryPlan (optional): string Delivery plan

• dependentQuestion (optional): string | ReturnType<typeof ReferenceVariable> | ReturnType<typeof RequestedForVariable> The RequestedForVariable or ReferenceVariable whose selected record is used as the source for the dynamic default. Accepts the variable's name as a string (e.g. 'requestedFor'), or a dot-walk into an attached VariableSet's variables (e.g. employeeSet.variables.requestedFor). A direct reference to a variable's own const (e.g. dependentQuestion: requestedForVar) is not supported — use the string name or a VariableSet dot-walk instead. When the user selects a value in the dependent question variable, this variable auto-populates based on the dotWalkPath. For example, if dependentQuestion: 'requestedFor' and dotWalkPath: 'manager', selecting a user in "Requested For" will auto-populate this field with that user's manager. Requires useDynamicDefault: true.

• description (optional): string Description

• disableInitialSlotFill (optional): boolean

• dotWalkPath (optional): string The dot-walk path from the dependent question's referenced record to retrieve the default value. For example, 'manager' retrieves the manager field, 'department.name' retrieves the department's name. Used together with dependentQuestion and useDynamicDefault: true.

• dynamicRefQual (optional): string | Record<'sys_filter_option_dynamic'> Dynamic reference qualifier (use with useReferenceQualifier='dynamic'). Mutually exclusive with referenceQualCondition and referenceQual.

• exampleText (optional): string

• field (optional): string Field to map (required when mapToField is true)

• global (optional): boolean Global

• helpTag (optional): string

• helpText (optional): string

• hidden (optional): boolean Indicates whether the field is hidden. Cannot be true when mandatory is true.

• instructions (optional): string

• layout (optional): 'normal' | '2across' | '2down' Layout style for the container

• mandatory (optional): boolean Indicates whether the field must contain a value. Cannot be true when hidden or readOnly is true.

• mapToField (optional): boolean Map to field

• order (optional): number Order in which the variable appears

• postInsertScript (optional): string Post insert script

• pricingDetails (optional): PricingDetail[] Pricing details

• pricingImplications (optional): boolean Pricing implications

• readOnly (optional): boolean Indicates whether the field is read-only. Cannot be true when mandatory is true.

• readRoles (optional): (string | Role)[]

• readScript (optional): string Read script

• referenceQual (optional): string Advanced reference qualifier (use with useReferenceQualifier='advanced'). Mutually exclusive with referenceQualCondition and dynamicRefQual.

• referenceQualCondition (optional): string Filter reference based on a filter condition (use without useReferenceQualifier or with 'simple'). Mutually exclusive with dynamicRefQual and referenceQual.

• removeFromConversationalInterfaces (optional): boolean Remove from Conversational Interfaces

• showHelp (optional): boolean

• tooltip (optional): string

• unique (optional): boolean Unique value

• useDynamicDefault (optional): boolean Use dynamic default

• useReferenceQualifier (optional): 'advanced' | 'simple' | 'dynamic' Type of reference qualifier. Determines which qualifier field to use.

• visibility (optional): 'Always' | 'Bundle' | 'Standalone' Visibility

• visibleBundle (optional): boolean

• visibleGuide (optional): boolean Indicates whether the variable is visible in guides

• visibleStandalone (optional): boolean Indicates whether the variable is visible when standalone

• visibleSummary (optional): boolean Indicates whether the variable is visible in summaries

• width (optional): 100 | 25 | 50 | 75 Width of the variable

• writeRoles (optional): (string | Role)[]

Examples

Basic Reference Variable

import { CatalogItem, ReferenceVariable } from '@servicenow/sdk/core'

CatalogItem({
  $id: Now.ID['configuration_item_lookup'],
  name: 'Configuration Item Lookup',
  shortDescription: 'Select a configuration item',
  variables: {
    configurationItem: ReferenceVariable({
      question: "Configuration Item",
      referenceTable: "cmdb_ci",
      referenceQualCondition: "operational_status=1",
      order: 100,
      mandatory: true,
    }),
  },
})

Dynamic Default with dependentQuestion

Auto-populate a manager field based on the selected user:

import { CatalogItem, RequestedForVariable, ReferenceVariable } from '@servicenow/sdk/core'

CatalogItem({
  $id: Now.ID['manager_auto_populate'],
  name: 'Manager Auto Populate',
  shortDescription: 'Auto-populate manager from requested for',
  variables: {
    requestedFor: RequestedForVariable({
      question: 'Requested For',
      order: 100,
      mandatory: true,
    }),
    manager: ReferenceVariable({
      question: 'Manager',
      order: 200,
      referenceTable: 'sys_user',
      useDynamicDefault: true,
      dependentQuestion: 'requestedFor',
      dotWalkPath: 'manager',
    }),
  },
})

See

• https://docs.servicenow.com/csh?topicname=variable-types.html&version=latest